Switch to Paperless Billing and Receive a One-Time $5 Bill Credit

Posted: Tuesday, January 3, 2023

Are you still receiving your Mesa Water bill in the mail? Paperless billing via email is an easy, more environmentally-friendly way to receive your bill – and it reduces Mesa Water’s administrative costs. In fact, if all of our customers who are still receiving paper bills switched to receiving their bills via email, it would reduce administrative costs by several hundred thousand dollars annually! These savings can be passed along to all of our customers to help keep rate adjustments reasonable.

Now through June 30, 2023, enroll in paperless billing and receive a one-time $5 bill credit on your next bill. For customers who are already paperless, we thank you — and you will be receiving a one-time $5 bill credit too!

Visit MesaWater.org/BillPay to register your account for paperless billing. Once you’ve registered your account, you can also see options on how to make payments online or through automatic or recurring payment options such as AutoPay. You can also set up email or text notifications that let you know when your bill is ready.

Also, if you enroll in AutoPay by June 30, 2023 to have your payments automatically deducted from your checking account, we’ll send you a Mesa Water reusable water bottle. AutoPay ensures that you never miss a payment and will never be subject to potential late fee charges.

Step-By-Step Guide to Registering Your Account

We recognize that registering your account and signing up for paperless billing and AutoPay requires several steps, so we’ve created a step-by-step guide included in this month’s bill to help you. If you need assistance, call our Customer Services team, Monday – Thursday, 7:30 a.m. – 5 p.m., and Friday, 8 a.m. – 5 p.m. at 949.631.1200 – and we’ll walk you through the process over the phone.

Make 2023 the year you go paperless or start AutoPay – you’ll be glad you did!