Home Articles Mesa Water Receives High Satisfaction Scores in Customer Survey Mesa Water Receives High Satisfaction Scores in Customer Survey Posted: Sunday, October 31, 2021 We love Mesa Water and our customers do too! The District recently conducted its annual customer survey, with more than 800 respondents. The valuable feedback will continue to drive Mesa Water’s customer satisfaction efforts and will help shape future programs and goals. Check out what our customers are saying: Water Reliability: 97% of customers are satisfied with Mesa Water’s efforts to provide reliable water service. Overall Satisfaction: 93% of customers are satisfied with Mesa Water’s overall performance in providing water service. Customer Service: 9 in10 customers are satisfied with their experience when contacting Mesa Water. For a summary of the survey’s findings, visit: MesaWater.org/about/customer-survey. Our Mission: Mesa Water District, a local independent special district, manages its finances and water infrastructure, and advocates water policy, while reliably providing an abundance of clean, safe water to benefit the public’s quality of life.