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      • Suggested Efficient Irrigation Schedule
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  • Leadership

      Leadership

    • Board of Directors
      • Agenda Notification Signup
      • Board Meetings Agendas and Minutes
      • Board/Events Calendar
      • Committee Assignments
      • Election Information
      • Policy Positions
    • Strategic Plan
  • Departments

      Departments

    • Administrative Services
    • Customer Service
      • Pay/View My Bill
    • Emergency Preparedness
      • Emergency Drinking Water Supplies
      • How to Receive Disaster Alerts
      • Mesa Water Notify
      • Your Water Service During a Power Outage
      • Hazard Mitigation Plan 2024
    • Engineering
    • Finance
    • Human Resources
    • Operations
  • Community

      Community

    • Board/Events Calendar
    • Mesa Water Education Center
    • Community Partners
    • Education Central
      • Cool Facts, and a Glossary of Water Terminology
    • Neighborhood Chat
    • Video Contest
    • Water Issues Study Group
    • Ask Us Anything
    • Special Districts Shared Efficiencies
  • About

      About

    • Customer Survey
    • Engineering
      • Development Services
      • Rules & Regulations for Water Service
      • Standard Specifications
    • Financial Services
    • Human Resources
    • Operations
      • Construction Updates
      • Mesa Water Reliability Facility
      • Reservoirs
    • Operational Efficiency
    • Orange County Groundwater Basin
      • Orange County Water District (OCWD) Prevails in Irvine Ranch Water District vs. OCWD LITIGATION
    • Our History
    • Transparency
  • Customer Service

      Customer Service

    • Billing Explanation
      • Termination Policy
    • Online Customer Survey
    • Pay/View My Bill
    • Rates and Fees
      • Water Rate Adjustments 2024-2028
    • Service Area
    • Water Bill FAQ
  • Water Quality

      Water Quality

    • How We Keep Your Water Clean and Safe
    • Water Pressure Facts
    • Water Quality Report
  • Water Wise

      Water Wise

    • How You Can Save Water
    • Landscape and Gardening
      • Suggested Efficient Irrigation Schedule
      • Waterwise Plants Featured in the Mesa Water Garden
    • Rebates
      • Residential Rebates
    • Water Conservation Requirements
    • Water Smart Education and Outreach
    • Dry Seasons: What You Need to Know
Mesa Water

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949.631.1200

1965 Placentia Avenue, Costa Mesa, CA 92627

Monday-Thursday 7:30 a.m. to 5:00 p.m.

Friday 8:00 a.m. to 3:30 p.m.

© 2025 Mesa Water District. All Rights Reserved.

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Online Customer Survey

Please select the reason for your recent visit:
How satisfied are you with the overall service you received at Mesa Water?

Please rate the following items regarding your experiences with the staff at Mesa Water.

I was quickly acknowledged when I entered with a warm and friendly greeting
The staff acknowledged/empathized with my situation
The staff listened carefully to understand my needs
I was given clear direction
Staff smiled and thanked me for my business

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